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  Located at 88 East Main Street, in lovely downtown Ramsey, New Jersey is an authorized Dealer for AT&T Wireless Services. They have been in the wireless business since 1999; but their cumulative wireless experience totals over 40 years. This type of experience can only benefit their customer base. Since day # 1, the owner and staff have tried to steer clear of the stereotypical wireless dealership mentality. It has been their goal to be more of a consultant; than a salesperson. They treat “word of mouth” or “referral” business as their driving force.

Archive for the ‘Inside BlackBerry’ Category

Getting Started with the BlackBerry 10 Compass

Posted by BMetts On March - 6 - 2013
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The digital compass on your BlackBerry 10 smartphone works like a regular compass, but also includes additional features. For example, you can choose whether the compass points to true north or magnetic north. The compass also works in any direction or orientation, including upside down (try it!).

Here’s a quick overview of how to use the compass.

True North or Magnetic North?

When you open the compass, you can choose to navigate based on either true north or magnetic north. Magnetic north, which is what a standard compass points to, can be influenced by several factors and is not constant. True north, or geographical north, is what you would see on a paper map and is constant. If you would prefer to navigate based on true north (for example, if you are using your compass to follow a map) you must turn on location based services.

To select a navigation method while using the compass app, do one the following:

  • To navigate using true north, towards the bottom of the screen, set the switch to On.
  • To navigate using magnetic north, towards the bottom of the screen, set the switch to Off.

Troubleshooting & Interference

  • If the compass doesn’t point north, ensure your smartphone isn’t near any metal objects such as magnets or electronics.
  • If you are shown a button that says Interference, as per the following screenshot, move your smartphone away from metal objects and proceed to flip and tilt the smartphone until the interference screen disappears.

bb10-compass-3 bb10-compass-2

  • In order to navigate using true north, location-based services must be enabled on your smartphone. To enable location-based services if this option has been turned off previously, tap Settings on your Home screen followed by Location Based Services, and set the Location Services switch to On.

bb10-compass-4 bb10-compass-5

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry Help Blog

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BlackBerry World Wednesday

In the past, Wednesdays have been dedicated to our favorite apps and games. The tradition continues this week with the latest BlackBerry 10 app launches from the past week. There are so many to mention so we’ve broken them out into categories.

My personal favorites from the list are Pacemaker for BlackBerry Z10 and Tetris (yeah, I’m an old school gamer). Many parents around the BlackBerry office have also let me know that Where’s My Perry? is a hit for kids young and old.

Without further ado, check out the latest BlackBerry Z10 apps in BlackBerry World this week:

Sports & Entertainment:

Published Media

Music & Audio:

Gaming:

Business & Productivity:

We’ve got even more app news on the way for next week, so be sure to stay tuned to the Inside BlackBerry Blog – and for more BlackBerry 10 apps, games music and video content, head to the BlackBerry World storefront. Let us know which ones you’re going to pick up in the comments below.


Inside BlackBerry

Better Balance Equals Better BYOD Living

Posted by On March - 6 - 2013
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BlackBerry Balance and BYOD

Does your company allow you to use your personal smartphone for work? If so, that’s great! A good Bring Your Own Device, or BYOD, program can be your best friend. It allows you to carry a single mobile device for all your company and personal messaging. Plus, since this is your personal smartphone, you can keep your social media apps, photos, videos, and more in the palm of your hand. My buddy Luke writes about BYOD programs and our tool called BlackBerry Balance on the Inside BlackBerry for Business Blog, and I’d like to talk about how companies and employees can get the most out of this type of program. Check out the video below for how it works.

[ YouTube link for mobile viewing ]

As employees, we reap the benefits of a BYOD program, but don’t often see the potential shortcomings. For instance, what happens to your personal data when you leave your job? Obviously the “work data” on the device is what’s important to your company, but for the sake of security, your company may wipe the entire device upon your departure.

This is where BlackBerry Balance really shines. Your work data and personal data are kept separate, right down to the DNA of the BlackBerry 10 device. If you move on in your career or lose your device, BlackBerry Balance allows you to wipe or erase one set of data without affecting the other set. Your sales charts and cat memes stay in separate buckets, just like nature intended. How’s that for work/life balance?

How will you use this technology? Shout out in the comments below!


Inside BlackBerry

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One of my favorite BlackBerry PlayBook tablet features is the ability to access my tablet using my PC or Mac over Wi-Fi so I can copy files back and forth without having to track down a USB cable.

This useful feature is available in BlackBerry 10 as well, so here’s a quick overview of everything you need to know when it comes to accessing your BlackBerry Z10 device over a Wi-Fi network.

Tip: Before enabling Wi-Fi Access, give your BlackBerry Z10 a nickname so you can easily identify it on your network. To do this, tap Settings on your Home screen followed by About, and then enter the nickname you’d like to use in the Device Name field.

How to enable Wi-Fi Access on a Z10

Complete the following steps to turn on Wi-Fi Access as well as set up a password to restrict access to your smartphone over Wi-Fi.

  1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
  2. Tap Settings followed by Storage and Access.
  3. Set the Access using Wi-Fi switch to On
  4. When prompted, enter a storage access password.
  5. Tap Identification on Network and make note of the Username.

How to identify your BlackBerry Z10 IP Address

Provided you have enabled Wi-Fi Access to your BlackBerry Z10, the next step is identifying the BlackBerry Z10 IP Address so you can connect to it.

  1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
  2. Tap Settings followed by About
  3. Tap the Category bar and select Network
  4. Under Wi-Fi, record your IPv4 address
    • Note; When recording your IP address, you only need to record the first 4 quadrants, i.e. 12.34.56.78. You do not need to record the trailing number, you only need the first four quadrants (the bolded numbers), i.e. 12.34.56.78 /22

How to access the BlackBerry Z10 over Wi-Fi using Microsoft Windows

Since we have enabled Wi-Fi Access to the BlackBerry Z10 and obtained the IP Address, all that’s left do is connect to your smartphone.

  1. On your Microsoft Windows computer, select Start followed by Run
    • If you are using Microsoft Windows Vista, Windows 7 or Windows 8, you may need to search for the Run option first. If you cannot find the Run option, open My Computer that appears on your computer’s desktop, and type the address mentioned in the next step in the My Computer address bar instead.
  2. Enter the following following “”\1.1.1.1\” and replace 1.1.1.1 with the IP address you identified earlier.
  3. When prompted, enter BlackBerry for the username and type the Wi-Fi Access password you set earlier
  4. The Z10 file system will appear, select Media to access your Z10 Device Memory or select Removable_Media SDCARD to access the MicroSD card.

How to access the BlackBerry Z10 over Wi-Fi using Apple Mac OS X

Since have obtained the IP address and Wi-Fi Access is enabled on the BlackBerry Z10, the next step is connecting to your smartphone.

  1. On your Apple Mac OS X computer, open Finder and select Go followed by Connect To Server
  2. Enter the following “smb://1.1.1.1” and replace 1.1.1.1 with the IP address you identified earlier
  3. When prompted, enter BlackBerry for the username and type the Wi-Fi Access password you set earlier
  4. The Z10 file system will appear, select Media to access your Z10 Device Memory or select Removable_Media SDCARD to access the MicroSD card

For more information how to transfers files to and from a BlackBerry Z10, check out KB26068 – How to transfer files to and from the BlackBerry PlayBook tablet and BlackBerry 10 smartphone

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry Help Blog

Ten ways to extend your BlackBerry Z10 battery life

Posted by BMetts On March - 5 - 2013
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How much battery life you consume may vary, depending on how you use your BlackBerry Z10 smartphone. To help your battery last longer, try any of the following tips:

Check for BlackBerry 10 OS Updates

Whenever a new BlackBerry 10 OS update is released, make sure to install it on your smartphone so that you can take advantage of any available optimizations which can help improve your battery life. Typically, you’ll receive a notification of a new update, but to check for updates manually, open Settings, tap Software Updates followed by Check for Updates.

Tip: To access your BlackBerry Z10 Settings, swipe down from top of the screen while viewing your Home screen and tap Settings.

Connections

The radios on your smartphone are designed with efficiency in mind, so turning off Wi-Fi, Bluetooth or NFC as well as changing your cellular connection to use a different network technology may not improve battery life. We recommend using Wi-Fi whenever possible because it offers substantial power savings, so make sure you are actively adding Wi-Fi networks and hotspots to your smartphone as you come across them.

Read more at the Inside BlackBerry Help Blog »


Inside BlackBerry

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The modern BlackBerry device user is faced with a very difficult decision: selecting the perfect photo to become their BlackBerry Messenger (BBM) avatar. Sure, it seems easy. The Time Shift Camera on the BlackBerry Z10 is perfect for grabbing that perfect new selfie. For those of you who aren’t shutterbugs, there’s always that family member who constantly sends you awkward photos from the last get-together, and the Facebook app is your gateway to even more options. With all these options, why is choosing one photo so hard?

I toyed with the idea of uploading a photo of myself for quite some time. On the one hand, it would allow my friends to feel like they could really connect with me, since they would see my face as they typed. On the other hand, I wasn’t sure if a solo shot looked self-aggrandizing. So, I scanned through my contact list to see what avatars my friends, family and colleagues chose. The results were fairly consistent – roughly the same number of professional headshots, fun party photos, images of children and loved ones, and cool products/gadgets that people wanted to buy.

But what is the message you want to convey with your avatar? Of course, it’s not just an image you’re uploading; it’s a way to set the stage for your conversations. Team BlackBerry, tell us: how did you choose your BBM Avatar?

* Image has been altered to remove BBM screen names


Inside BlackBerry

Ten ways to extend your BlackBerry Z10 battery life

Posted by BMetts On March - 4 - 2013
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How much battery life you consume may vary, depending on how you use your BlackBerry Z10 smartphone. To help your battery last longer, try any of the following tips:

Check for BlackBerry 10 OS Updates

Whenever a new BlackBerry 10 OS update is released, make sure to install it on your smartphone so that you can take advantage of any available optimizations which can help improve your battery life. Typically, you’ll receive a notification of a new update, but to check for updates manually, open Settings, tap Software Updates followed by Check for Updates.

Tip: To access your BlackBerry Z10 Settings, swipe down from top of the screen while viewing your Home screen and tap Settings.

Connections

The radios on your smartphone are designed with efficiency in mind, so turning off Wi-Fi, Bluetooth or NFC as well as changing your cellular connection to use a different network technology may not improve battery life. We recommend using Wi-Fi whenever possible because it offers substantial power savings, so make sure you are actively adding Wi-Fi networks and hotspots to your smartphone as you come across them.

Note: If you’ve set up Media Sharing on your BlackBerry Z10, considering turning off it temporarily if need to maximize your battery life.

Charging

The BlackBerry Z10 smartphone is designed make efficient use of the battery; however, you should still follow best practices to maximize your battery’s lifespan. Always use an official BlackBerry charger, charge for an extended period of time when possible, avoid charging in small increments (i.e. less than 15 minutes), and do not your leave smartphone in direct sunlight (i.e. your vehicle’s dashboard) or in extremely cold temperatures.

Accounts

  • Whenever possible, it is recommended that customers use Active Sync or IMAP over POP when setting up a new account because they are more efficient protocols for a mobile device. If you need assistance setting up a new account, review the BlackBerry Z10 User Guide or contact your account provider for more information.
  • If you have set up multiple accounts that support email, contacts, and calendar synchronization, enable synchronization for accounts that you only plan on using; this will ensure that any activity that occurs is necessary. To review account synchronization settings, tap Accounts within Settings followed by tapping the account you want to customize and/or delete.
  • Remove any accounts that you are no longer actively using to reduce overhead and to prevent them from using the battery to stay updated.

Notifications

If you receive many notifications throughout the day, make sure you review and customize your notification profiles. For example, if your smartphone is set to vibrate, this will use more battery life than having the LED light up as more notifications arrive. If you receive a lot of notifications overnight as well, swipe down from the top of the screen after locking your smartphone to enable Bedside Mode, which will turn off all notifications overnight.

Screen Brightness

A significant way to reduce battery usage is to decrease the brightness of the BlackBerry Z10 display. Within Settings, tap Display and move the Brightness slider to a reduced setting that you find comfortable.

Lock Screen

To prevent accidental taps and presses that can turn on your screen (and decrease battery life), lock the screen by pressing the Power/Lock key on the top of your smartphone.

Screen Lock Timeout

In addition to using the Power/Lock key to lock your screen, an important setting that you should customize is the Screen Lock Timeout. This setting controls how long your smartphone will wait before turning off the screen after being left idle. The less time that the screen is on, the more battery is conserved. To adjust this value, go to Settings, tap Display and change the Screen Lock Timeout.

Use a Case or Holster

Depending on which of type case or holster you are using, putting your BlackBerry Z10 in it may or may not turn off the display. On top of protecting your smartphone, using a case that turns off the display is a great way to save battery life. To browse a variety of these cases, visit http://www.shopblackberry.com or check the available cases that are provided by your local retailer(s).

Note: If your screen does not turn off when you insert your BlackBerry Z10 into the case or holster, verify that you are using an official BlackBerry accessory or contact the manufacturer for additional assistance.

Review Application and Game Refresh Settings

It’s a good idea to review the refresh settings within your favorite third-party apps and games, as some of them might maintain active connections to services or data that is still being transferred.

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry Help Blog

How to enable BlackBerry Z10 Rotation Lock

Posted by On March - 4 - 2013
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(Originally posted on the Inside BlackBerry Help Blog)

Depending on how you are holding your BlackBerry Z10 device, you may want to lock the screen into portrait mode. To do this quickly, complete the following steps:

  1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
  2. Tap the Rotation Lock icon

After tapping the Rotation Lock icon, you’ll notice that the icon turns blue when you access the Settings menu, which indicates that it’s turned on. To turn off Rotation Lock so your BlackBerry Z10 can switch between portrait and landscape views, repeat the steps above.

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry

How to enable BlackBerry Z10 Rotation Lock

Posted by On March - 4 - 2013
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Depending on how you are holding your BlackBerry Z10 device, you may want to lock the screen into portrait mode. To do this quickly, complete the following steps:

  1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
  2. Tap the Rotation Lock icon

After tapping the Rotation Lock icon, you’ll notice that the icon turns blue when you access the Settings menu, which indicates that it’s turned on. To turn off Rotation Lock so your BlackBerry Z10 can switch between portrait and landscape views, repeat the steps above.

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry Help Blog

Five Tip Friday – BlackBerry Hub

Posted by BMetts On March - 1 - 2013
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It’s almost the weekend which means it’s time for another Five Tip Friday! Today’s topic, five tips you can take advantage of whenever you are within the BlackBerry Hub.

View conversation threads instead of single messages

Setting your Z10 to display email threads in conversation view instead of appearing as single messages is a great way to manage your messages. To turn on conversation view, complete the following steps:

  1. In the BlackBerry Hub, tap the action key
  2. Tap Settings followed by Display and Actions
  3. Set Display Style to Conversation
  4. Tap Back to save your changes

Tip: Make sure you review the other options found in the Display and Actions settings such as the ability to display your message count, show filed or sent messages as well turning on the ability to download images contained in emails automatically.

Mark Prior Read and Delete Prior

A fast way to manage your messages is the ability to mark messages read in bulk as well as delete emails en mass. To do this, switch to the BlackBerry Hub, tap and hold the date banner and you’ll notice a menu slides in from the right. This menu contains options to Mark Prior Read, Delete Prior as well options to jump to the top or bottom of the BlackBerry Hub.

Note: Depending how your email account is integrated, messages that are removed from your smartphone as a result of using the Delete Prior option will also be removed from your mailbox.

Search (including filters!)

Finding a particular message using BlackBerry 10 is fast thanks to powerful search and filter options. To start a search within the BlackBerry Hub, tap Search along the bottom of the screen. After doing this, you will be able to enter a search term or tap the icon with 3 bars (circled in red below) that appears in the top left corner and you can filter your search results. For example, if you wanted to view your unread messages only all you need to do is start a search followed by tapping the 3 bar icon and selecting the Unread option.

You can also perform a search without tapping the search icon; tap and hold a message in the BlackBerry Hub and the action menu that appears on the right will contain options to Search by Subject and Search by Sender.

Quickly switch between accounts (as well as hiding them)

By default, BlackBerry Hub will display messages and notifications from all of your accounts. If you want to view a specific account however all you need to do is tap the BlackBerry button in the bottom left corner followed by tapping which account you would like to view. After doing this, to view all of your accounts again, tap the account icon in the bottom left corner followed by tapping Hub.

If you want to hide specific accounts from appearing in this menu, complete the following steps:

  1. In the BlackBerry Hub, tap the action key
  2. Tap Settings followed by Hub Management
    • To show an account, set the switch to On
    • To hide an account, set the switch to Off

Set your default email address

When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry Z10 sends the email from your default email address. Depending on how you setup your Z10 you may want to change the default email address. To do this, complete the following steps:

  1. While viewing your Home screen swipe down from the top of the screen
  2. Tap Settings followed by Accounts
  3. Along the bottom, tap Set Defaults

Tip: In addition to setting your desired default email address you can also specify which calendar should use as default whenever you are sending event invitations using your smartphone

Bonus: Setup an email signature

To set your email signature while using a BlackBerry Z10 smartphone, complete the following steps:

  1. While viewing the BlackBerry Hub, tap the action key
  2. Tap Settings followed by Email Accounts
  3. Tap an email account, set Auto Signature to On and enter your desired signature
  4. When finished, tap Back to save your changes

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.


Inside BlackBerry Help Blog

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